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Spam and its discontents, CISPA 2002

Tom Geller, Founder, SpamCon Foundation

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Home

Definitions

The problem

Overview

Incoming spam

Outgoing spam

Last words

Why should an ISP care about spam?

  • Resource drain
    • Bandwidth
    • Equipment
    • Personnel

  • Customer drain
    • Lower sign-ups
    • Attrition
    • Less likely to accept upsells

  • Long-term business drain
    • Increasing costs
    • Blacklisting
    • Business reputation
    • Legal liabilities
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Delivered at CISPA, Marina Del Rey, 11 May 2002

This page was last updated on 9 May 2002. All contents copyright 2002, SpamCon Foundation.

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